Our #1 priority is making sure you can shop safely in our store and
not have to worry about your personal information being passed on
to a third party.We consider all information and data relating to
our customers to be absolutely confidential. In practice, this means
we do not under any circumstances release the home address, phone
numbers or email addresses of customers to third parties . . . including
other customers.
We do not collect and store customer data beyond the routine back-up
of our customer database. Furthermore, customer data is not analyzed,
used or maintained in any form of statistical record beyond sales
records and the general statistical tracking of our website. This
information is kept behind a firewall that requires a unique password
for access and does not include any of your personal payment information,
which is kept exclusively on the SSL Secure Server.
Is our Shopping Cart secure? Yes it is . . . These days there is
no technical reason why your credit card information shouldn't be
secure, but a lot still depends on the management systems the merchant
uses. For example, there is absolutely no point in using an SSL secure
server to collect credit card details if you later post it over the
Internet using unsecured e-mail. We are fully aware of the possible
consequenses of this practice and do not include any of your personal
payment information in email communications.
When you place an order, you will be notified through a confirmation
email. That email will contain details of your order plus a unique
Shopper ID but will not contain your credit card number. We then have
to collect the credit card information through the use of an SSL secure
browser while gaining access through the use of a multi-character
password.
Please rest assured that Holistic Health & Beauty is doing everything possible to
ensure the protection of your personal contact and credit card information.